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Frisco, Texas Glass Subcontractor and Custom Glass Company Questions

  • Writer: Collin County Glass
    Collin County Glass
  • Mar 2
  • 2 min read

Updated: Mar 4

Image of Frameless Shower Glass enclosure installation by Collin County Glass. Also Bathroom Privacy Window Glass installed by Collin County Glass.
Image of Frameless Shower Glass enclosure installation by Collin County Glass. Also Bathroom Privacy Window Glass installed by Collin County Glass. We did the frameless shower installation, then she asked if we could replace her bathroom window glass with rain pattern glass for better privacy.

Collin County Glass : General Information - FAQ

General Business FAQ

  • Where is Collin County Glass located? We are located at 15708 Highland Dr, Frisco, TX 75035.

  • What are your hours of operation? We are open Monday through Friday from 8:00 AM to 4:00 PM. We are closed on Saturdays and Sundays.

  • How can I contact the office? You can reach us by phone at (214) 620-7013 or via email at info@collincountyglass.com.

  • What areas do you serve? We proudly serve Frisco, Plano, McKinney, Allen, Prosper, and the surrounding North Texas communities within a 20-mile radius.

  • How do I get an initial estimate? You can start by sending us a picture of your current shower or project space. We are often able to provide preliminary pricing based on a photo.

  • Do you need to come to my home to provide a final quote? Yes. For a detailed and final quote, we will come out to professionally measure your space and discuss your hardware preferences.

  • What is your payment structure for custom orders? We require a 50% deposit before we order your custom glass. The remaining 50% balance is due upon the completion of the installation.


Project & Installation FAQ

  • What is your typical turnaround time? After we order your custom glass, it typically takes 8 to 10 days to receive it. Once the glass arrives, we usually schedule your installation within 1 to 3 days.

  • How long does a typical installation take? Most installations, such as a frameless shower, take between 2 and 4 hours to complete.

  • What kind of warranty do you offer? We provide a 1-year warranty on workmanship and hardware. Please note that glass itself is not warrantied by any installer or manufacturer.

  • Is the glass you use safe? Absolutely. All glass we install is tempered for safety, as required by building codes.

  • Do you offer privacy options for glass? Yes, we offer various privacy glass options, including frosted and rain patterns.

  • Can you replace windows in my home? Yes, we can provide pricing and installation for home window glass replacements.



 

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